4 Jobs in River, MA
Family Services Association is Hiring a Director of Information Technology Near River, MA
Family Service Association is looking for a full time Director to lead our IT team. Hours are Monday through Friday, 9:00 a.m. - 5:00 p.m. (35 hours per week). Some weekend and after-hours work will be necessary.
Duties and Responsibilities:
- Collaborate with consultants to identify areas where change, use or increased use of automated systems would provide increase speed, accuracy or efficiency in agency operations. Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.
- Design, direct and implement organizational networks and technology.
- Provide technical expertise to Senior and Program Leadership, including participation in monthly Leadership Meetings.
- Develop business case justifications and cost/benefit analyses for Information Technology spending and initiatives. Lead acquisition of technology inclusive of computers, phones, copiers and other technological systems.
- Manage technology inventory (hardware and software) to include procurement, installation, configuration, recordkeeping and disposal.
- Establish service level agreements with internal and external customers and service providers and monitor service delivery to ensure the agreed targets and standards are met.
- Direct the design and implementation of all aspects of new applications, features and modules as it relates to Electronic Medical Records. Oversee and/or provide EMR training and education of software upgrades, new features and new functionality. Oversee the troubleshooting and completing of application issues and trouble tickets and reporting to the software vendor.
- Act as Chairperson of the Carelogic Improvement Team. Liaison with all users and leadership in order to ensure that all issues are resolved in a timely manner. Provide consultant level support and on the job coaching and mentoring for all users as needed
- Act as the Chairperson of the Analytics team. Work in conjunction with the Director of Continuous Quality Improvement and their staff to identify areas of need for capturing, documenting and reporting on program and agency analytics and provide analytics solutions.
- Assist with the advancement of clinical applications, interfaces, data migration and reporting of the EMR software. Provide administrative reports as requested by Leadership.
- Oversee all IT operations, including the creation of policies and procedures for all IT areas, including EMR processes and workflows, and reporting on IT activities monthly via the board report.
- Serve as Information Security Officer and ensuring data security within the organization, identify risks to electronic data and oversee training, policies and practices to ensure systems are securely operated and maintained.
- Enforce information technology policies and procedures and educate staff.
- Other reasonable duties as assigned by the organization and your supervisor.
- Bachelor’s degree in computer sciences, or graduate of accredited technical school preferred. Associates degree or equivalent experience required.
- A minimum of five years’ experience in the IT field, including 2 years EMR implementation, network design, and project management and at least 2 years of supervisory experience is required.
- Knowledge of SQL programming and Crystal reports is highly desirable.
- Medical, dental, vision insurance.
- Long term disability insurance.
- Life insurance.
- 403b pension plan.
- Flexible spending account.
- Three weeks paid vacation.
- Twelve paid holidays.
- Generous earned sick time.
Job Summary
Full Time
$194k-244k (estimate)
03/03/2024
05/30/2024
fsassociation.com
Fall River, MA
<25
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